curiouswombat: (Chaos and Panic)
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OK - this is a quick résumé of my week at work starting last Friday.

Friday; computer in community hospital won't let me access my patient notes. Techie is nice middle aged lady who understands why this is a problem, recognises the cause of the problem, gets someone else to remotely fix it. Hurrah!

Monday; encounter identical problem at main hospital - however I was prepared, had written down name of person who corrected problem remotely on Friday, and managed to contact them so they were able to do the same fix. Cause is, apparently, a system update.

Tuesday; into my own office to find I can't log onto the system at all. Neither office-mate is in so I eventually try one of their computers to find it isn't just my lap-top... ring our own admin support to discover entire government system has crashed. Can't even ring patients as I can't access notes or schedule for the day - do some sorting of paper stuff, and some shredding. Finally enough of system restored for me to do some proper  work about 10.30 - good thing our bit is regarded as a priority - other bits, like the courts, were down much longer, D-d tells me later.

Wednesday; into office to discover the programme that handles my patient notes is down - something to do with Tuesday's 'fix' I gather. However, I knew where I was going and who I was going to see, so just went. Called in at Mum's at lunchtime as I was nearby - she is convinced, after conversation with GP surgery (also on government computer system...) that the receptionist blames everything on computer problems and actually doesn't do anything. Reassure mother there really WAS a computer problem. She is unimpressed; a bit of paper was all you needed in her day...

Today; into office, everything works! Until about 9.30 when we get a message via the intra-net to explain that the main Isle-of-Man internet link to the rest of the world has been damaged and we are, basically, cut off from the outside world... Takes until 13.40 to mend, and then there is an enormous backlog - but at least it didn't really interfere with work!

Goodness knows what it will be like tomorrow....
Mood:: 'cynical' cynical
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